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Acceptable Use Policy (AUP)


Computech respects that the Internet provides a forum for free and open discussion and dissemination of information, however, when there are competing interests at issue, Computech reserves the right to take certain preventative or corrective actions. In order to protect these competing interests, Computech has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement and is intended as a guide to the customer's rights and obligations when utilizing Computech’s services.

This AUP will be revised from time to time. A customer's use of Computech after changes to the AUP are posted on Computech’s web site, http://www.Computech.com.au/, will constitute the customer's acceptance of any new or additional terms of the AUP that result from those changes.

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet to disseminate information to others.

When information is disseminated through the Internet, they also must keep in mind that Computech does not review, edit, censor, or take responsibility for any information its clients may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech.

Also, because the information they create is carried over Computech’s network and may reach a large number of people, including both clients and non-clients of Computech, clients' postings to the Internet may affect other clients and may harm Computech’s goodwill, business reputation, and operations. For these reasons, clients violate Computech policy and the service agreement when they, their customers, affiliates, or subsidiaries engage in the following prohibited activities:

CGI Abuse

Computech allows CGI to be used on all Virtual Servers. CGI can be resource intensive however, and because a Virtual Server must be shared with other users, we must limit how much of the CPU can be used by any one account on a shared server. There are several reasons why Computech has created its CGI Abuse policy for its virtual server users.

  What does Computech consider "CGI ABUSE"?
Any site whose CGI programs are using excessive amounts of system resources. Excessive amounts is defined as any amount that results in substantial degradation of server performance. Computech is the sole determinant of what consititues degraded server performance.

Due to their use of flat files instead of databases, Computech does not allow the use of UBB or YABB bulletin boards (flat files versions). Use of these boards for large or very active forums, results in system performance degradation, and cannot be allowed in our shared server environment. Computech suggests using VBulletin or phpBB as a more efficient, database-driven alternative to these bulletin boards.

  Why does Computech have this policy?
Server Speed and Fairness to others A Virtual Server is shared. As such, there are many accounts per machine. In all fairness, Computech cannot allow one or two clients to use all of the System resources on a shared machine and have all other clients on the machine suffer because of it. Excessive CPU usage by one or more clients causes extreme slowness in all areas: FTP, Telnet, Web Sites and more. If the CPU usage gets too far out of hand, all sites hosted on the machine will return Errors and not be accessible in any way.
 
What happens if I violate this policy?
All accounts that are found to using excessive amounts of system resources will receive an email warning from Computech. This warning will inform you that there is too much CGI running and it will provide options for reducing the usage or upgrading your server. If you do not reduce the usage within 24 hours of the email being sent, your CGI scripts will be disabled.

Spamming
Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming"). It is not only harmful because of its negative impact on consumer attitudes toward Computech, but also because it can overload Computech's network and disrupt service to Computech clients. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, Computech has the discretion to determine from all of the evidence whether the e-mail recipients were from an "opt-in" e-mail list. Refer to our SPAM Policy for more information.

Intellectual Property Violations
Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. Computech is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also Computech’s policy to terminate the privileges of customers who commit repeat violations of copyright laws.

Defamatory or Abusive Language
Using Computech’s network as a means to transmit or post defamatory, harassing, abusive, or threatening language.

Forging of Headers
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to Other Computers or Networks
Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

Background Running Programs
Background Daemons in general are prohibited on Computech servers, including, but not limited to, IRC bots, eggdrop, BitchX, XiRCON, warez sites and any other program that interferes with normal server operation.

Computech will be the sole arbitor of what consitutes a violation of the above policy.

Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities
Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

Facilitating a Violation of this AUP
Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.

Export Control Violations
Exporting encryption software over the Internet or otherwise, to points outside the United States.

Other Illegal Activities
Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

Other Activities
Engaging in activities, whether lawful or unlawful, that Computech determines to be harmful to its clients, operations, reputation, goodwill, or customer relations.

As we have pointed out, the responsibility for avoiding the harmful activities just described rests primarily with the client. Computech will not, as an ordinary practice, monitor the communications of its client to ensure that they comply with Computech policy or applicable law. When Computech becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including but not limited to, removing information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or take any other action it deems appropriate.

Computech also is concerned with the privacy of on-line communications and web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, Computech urges its clients to assume that all of their on-line communications are insecure. Computech cannot take any responsibility for the security of information transmitted over Computech’ facilities.

Computech will not intentionally monitor private electronic mail messages sent or received by its clients unless required to do so by law, governmental authority, or when public safety is at stake. Computech may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, Computech may disclose information, including but not limited to, information concerning a client, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. Computech assumes no obligation to inform the client that client information has been provided and in some cases may be prohibited by law from giving such notice. Finally, Computech may disclose client information or information transmitted over its network where necessary to protect Computech and others from harm, or where such disclosure is necessary to the proper operation of the system.

 Any complaints about a client's violation of this AUP should be sent to abuse@Computech.com.au

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